Privacy Policy — TripCarib
Last updated: June 2, 2026

TripCarib ('we', 'us', or 'our') is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at tripcarib.com or book any of our St Lucia transportation or tour services.

1. INFORMATION WE COLLECT
We collect personal information that you provide when making a booking, submitting an enquiry, communicating with us, or creating an account. This includes: full name, email address, phone number, flight number and travel times, hotel or resort address in St Lucia, number of passengers and special requirements, payment information (processed securely), and IP address and browser data collected automatically.

2. HOW WE USE YOUR INFORMATION
We use your information to: confirm and manage your booking for St Lucia airport transfers, private taxis, island tours, or cruise excursions; contact you about your reservation; process payments; respond to enquiries; improve our services; and send promotional communications where you have given consent. We will never sell, rent, or trade your personal data to third parties for marketing purposes.

3. HOW WE SHARE YOUR INFORMATION
We may share your data with: our drivers and guides (only information necessary for your booking); payment processors (to process your payment securely); legal or regulatory authorities (if required by law); and technology service providers under strict confidentiality agreements. We do not share your data with advertisers.

4. COOKIES & WEBSITE TRACKING
Our website uses cookies to improve your browsing experience and analyse traffic. We use essential cookies (required for booking functionality), analytics cookies (e.g. Google Analytics), and preference cookies. You can manage cookies through your browser settings.

5. DATA RETENTION
We retain your personal data only as long as necessary to fulfil the purposes in this policy, including legal and financial reporting requirements. Booking records are retained for a minimum of 3 years.

6. DATA SECURITY
We implement HTTPS encryption, access controls, PCI-compliant payment processing, and regular review of our data handling practices to protect your personal information.

7. YOUR RIGHTS
You have the right to access, correct, or request deletion of your personal data; withdraw consent to marketing; and object to certain types of data processing. Contact us to exercise any of these rights and we will respond within 30 days.

8. THIRD-PARTY LINKS
Our website may link to third-party websites. TripCarib is not responsible for the privacy practices of those websites.

9. CHILDREN'S PRIVACY
Our services are not directed at children under 16. We do not knowingly collect data from children.

10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be published on tripcarib.com with the revised effective date.

11. CONTACT
For privacy enquiries: tripcarib@gmail.com | +1 758 725 8973 | Rodney Bay, Gros Islet, St. Lucia | tripcarib.com